Carefree days in Zermatt
The health of our guests and staff is our highest priority.
Please note that due to the current situation, we have introduced the 2G rule (vaccinated or recovered) in the entire Hotel Ambassador for the winter season 2021/2022, for everyone aged 16 and over.
Thanks to this rule, we can guarantee you relaxed days in our hotel and a restful holiday in Zermatt.
If you have any questions, please do not hesitate to contact us.
We thank you for your understanding and look forward to your visit.
Your Ambassador Team
The following links are helpful for all our guests from abroad:
Current information on entering Switzerland:
Check the validity of your certificate in Switzerland here:
Convert your Covid-19 certificate to a Swiss certificate here:
All matters relating to data protection are very important to us, therefore you will find information on your personal data protection below.
What information is automatically stored by our hoster?
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically sends to us. Access data includes:
– Name of the web page accessed
– Date and time of retrieval
– data volume transferred
– Message about successful retrieval
– Browser type and version, as well as the operating system of the user
– Referrer URL (the URL referring to our website, e.g. Google search)
– IP address and the requesting provider.
The provider uses the protocol data only for statistical evaluations for the purpose of operation, security and optimization of the offer. However, the provider reserves the right to check the protocol data subsequently if there is a justified suspicion of illegal use based on concrete evidence.
Personal data is information with the help of which a person can be determined, i.e. information that can be traced back to a person. This includes the name, email address or telephone number. But also data about preferences, hobbies, memberships or which websites have been viewed by someone else are considered personal data. Personal data is only collected, used and passed on by the provider if this is permitted by law or if the users agree to the collection of data.
We have taken technical and organisational security measures to protect your personal data from loss, destruction, manipulation and unauthorised access. Our security measures are continuously revised and optimised in line with technological developments. When you use a service on our website, your personal data is transferred to us. To prevent it from falling into the wrong hands, we encrypt it using the SSL (Secure Socket Layer) method. The SSL procedure is currently the most common and safest data transfer procedure on the Internet.
With the SSL (Secure Socket Layer) procedure, data that a customer sends to a company’s server via the Internet is protected. SSL provides triple protection:
– Your entries to be transmitted are encrypted.
– It ensures that the form is only sent back to the server from which it was opened.
– It is checked whether the data reaches its respective recipient completely and unchanged.
SSL is used whenever you see a small (usually green) lock on your screen, either in the lower left-hand corner of the status bar of your browser or next to the URL line in the upper part of the browser.
When contacting us via our contact form, the user’s details are stored for the purpose of processing the enquiry and in the event that follow-up questions arise. We will not pass on this data without your consent.
If you would like to receive the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data will not be collected. We use these data exclusively for sending the requested information and do not pass them on to third parties. You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time.
It can happen that within this online offer third party content, such as videos from YouTube, map material from Google Maps, RSS feeds or graphics from other websites are integrated. This always presupposes that the providers of these contents (hereinafter referred to as “third-party providers”) are aware of the IP address of the users. Without the IP address, they would not be able to send the content to the browser of the respective user. The IP address is therefore necessary for the display of this content. We make every effort to use only such content whose respective providers use the IP address only to deliver the content. However, we have no influence on this if the third-party providers store the IP address for statistical purposes, for example. As far as we are aware of this, we inform the users about it.
To make your visit to the website more attractive and to enable the use of certain functions, the website uses so-called cookies on various pages. These are small text files that are stored on your end device (e.g. mobile phone, tablet, PC). Some of the cookies used are deleted again after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your terminal device and enable your browser to be recognised on your next visit (so-called persistent cookies such as the storage of your login data on request). You can set up your browser so that you are informed about the setting of cookies and can decide for yourself whether to accept them or generally exclude their acceptance. Hereby we point out that the functionality and user comfort can be limited without cookies. You can find more information here:
External fonts, Google Fonts, are used on these Internet pages. Google Fonts is a service of Google Inc. (“Google”). The integration of these Web Fonts is done by a server call, usually a Google server in the USA. This transfers to the server which of our Internet pages you have visited. The IP address of the browser of the end device of the visitor to these Internet pages is also stored by Google. You will find more detailed information in the Google data protection information, which you can download here:
We observe the principle of purpose-related data use and collect, process and store your personal data only for the purposes for which you have given them to us. Your personal data will not be passed on to third parties without your express consent, unless this is necessary for the provision of the service or the execution of the contract. Also, the transfer to state institutions and authorities entitled to receive information is only carried out within the scope of the legal obligations to provide information or if we are obliged to provide information by a court decision. Internal company data protection is also very important to us. Our employees and the service companies we commission have been obligated by us to maintain secrecy and to comply with the provisions of data protection law.
You will receive information about your data stored with us at any time and free of charge without giving reasons. You can block, correct or delete your data collected by us at any time and object to anonymous or pseudonymous data collection and storage for the purpose of optimizing our website. You can also revoke your consent to the collection and use of your data at any time without giving reasons. To do so, please contact firstname.lastname@example.org. We will be happy to answer any further questions you may have about our information on data protection and the processing of your personal data. Please note that data protection regulations and handling of data protection, e.g. at Google, can change continuously. It is therefore advisable and necessary to keep up to date with changes in legal regulations and the practices of companies such as Google.