Family holiday in winter

Carefree days in Zermatt

The health of our guests and staff is our highest priority.

Please note that due to the current situation, we have introduced the 2G rule (vaccinated or recovered) in the entire Hotel Ambassador for the winter season 2021/2022, for everyone aged 16 and over.

Thanks to this rule, we can guarantee you relaxed days in our hotel and a restful holiday in Zermatt.

If you have any questions, please do not hesitate to contact us.

We thank you for your understanding and look forward to your visit.
Your Ambassador Team

The following links are helpful for all our guests from abroad:

Current information on entering Switzerland:

Check the validity of your certificate in Switzerland here:

Convert your Covid-19 certificate to a Swiss certificate here:

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Our family rooms

Are you looking for an eventful family holiday? Our newly renovated family rooms can accommodate 2 adults with up to 4 children and are ideal for a family stay in Zermatt.

All family rooms are equipped with a shower or bathtub, a plasma TV and a Wi-Fi internet connection and offer a unique panorama with the view of the surrounding mountains or the Matterhorn in particular.

Ski rental at the Hotel

Rent your ski equipment directly in the Ambassador! In our shop from Glacier Sport you can rent skis, poles, boots and all the equipment you need such as helmets, gloves and goggles. As a guest of the Hotel Ambassador, you also benefit from a 10% discount on all products.

Opening hours

The ski shop is open 7 days a week during the winter season (mid-December to mid-April)

8 a.m. till Noon

3:30 p.m. till 7 p.m.

Ski & Snowboard

At an altitude of around 3883 metres, between Zermatt and Breuil-Cervinia, lies the highest ski area in Switzerland. Ski and snowboard enthusiasts from all over the world meet on 360 kilometres of blue, red, black and yellow pistes.

Modern lifts and cable cars, perfectly groomed slopes and fantastic downhill runs promise a unique skiing experience. The supporting programme also promises unforgettable gourmet experiences and legendary après-ski evenings.

On the way with the sledge

The so-called sledging fun is a unique winter experience in Zermatt! The focus is on conviviality.

Enjoy a fondue, a Valaisan plate or another traditional Swiss dish in one of the many restaurants. Finally, take a speedy sleigh ride back to Zermatt. An experience for young and old!